Terms and Conditions
Terms and conditions of sale:
www.ionabooks.com (also accessed as www.wildgoosepublications.com and www.wildgoosepublications.co.uk) is the website of Wild Goose Publications, the publishing division of The Iona Community, a registered Scottish charity. Scottish Charity No. SCO03794. Limited Company Reg. No. SCO96243. Address: 4th floor, Savoy House, 140 Sauchiehall Street, Glasgow G2 3DH, UK. Telephone: (44) 0141 332 6292; Fax (44) 0141 332 1090. Email: firstname.lastname@example.org
Although we attempt to ensure that all information displayed on this website is accurate, there may be errors and omissions which we aim to correct as soon as possible after we become aware of them.
In general, products are offered to our online customers at a discount on our new recommended retail prices which came into effect on February 20th 2009. This is the case where two prices are displayed, the higher of them crossed out. Where only one price is displayed, no discount is applicable. Wild Goose Publications reserves the right to change prices without notice.
Some items on this website, for example CDs, videos, DVDs, stationery items and digital downloads, may be subject to VAT for customers who live within the European Union. Where a VAT-able item is purchased within the European Union, the postage charge on the parcel containing that item is also subject to VAT. Printed books are not currently subject to VAT. The ‘Living the Questions’ series of DVD curricula, which are despatched from the USA, are not subject to VAT, although customers may in some instances be liable for a UK customs charge on receipt of these items.
We endeavour to send out your order within two or three days of receipt, although this period may be longer at holiday times such as Christmas and New Year. Orders to UK customers are sent mostly by 48-hour mail, while orders to overseas customers are usually sent by airmail.
Payment for goods ordered via Wild Goose Publications’ website is accepted by means of various credit and debit cards which are processed by RBSWorldPay via its secure server. This facility also enables payments by PayPal. Your credit or debit card or PayPal details are never seen by Wild Goose Publications and are not stored by us.
In compliance with the Data Protection Act 1998, we will not pass on your personal details to any other business or organisation.
If you decide you want to return a purchase, you must inform us of that fact within 7 days of receipt of goods. Items must be returned within 30 days in a good-as-new condition. The cost of postage for returning goods is at your own expense.
The above terms and conditions do not affect your statutory rights.
By accessing, browsing and/or using the Wild Goose Publications website you agree to the following terms:
Wild Goose Publications will use its reasonable endeavours to ensure that the information contained on the www.wildgoosepublications.co.uk / www.wildgoosepublications.com / www.ionabooks.co.uk / www.ionabooks.com website is correct at the time of publication, but reserves the right to make subsequent changes to it, and services may be modified, supplemented or withdrawn.
You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.
In no event will Wild Goose Publications be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site. Wild Goose Publications does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.
If your PC does not support relevant technology including but not limited to encryption you may not be able to use certain services or access certain information on the Wild Goose Publications website.
You may not mirror any material contained on this website on any other server without Wild Goose Publications’ prior written consent.
Wild Goose Publications assumes no responsibility for the contents of any other websites to which the Wild Goose Publications website has links. You acknowledge that we have no control over and we exclude all liability for any material on the World Wide Web which can be accessed by using this website.
The service is accessed via the World Wide Web, which is independent of the service, and Wild Goose Publications. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. Wild Goose Publications has no responsibility for any information or service obtained by you on the World Wide Web.
We may suspend or vary the whole or any part of the service offered by this website for any reason at any time at our sole discretion.
Wild Goose Publications reserves the right to vary the terms of this contract from time to time. Such variations becoming effective immediately upon posting of the varied Contract on the Wild Goose Publications website. By continuing to use the Wild Goose Publications website services you will be deemed to accept such variation.
The contents of this website are copyright © Wild Goose Publications 2000 (Wild Goose Publications) except in the case of photographs used on the site and excerpts from publications, in which case copyright is as indicated. All rights reserved. Any material found within the website’s pages, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use.
Permission for any other use must be obtained by prior written permission from Wild Goose Publications.
Wild Goose Publications is displaying this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and gather broad demographic information.
In a few areas of the Wild Goose Publications website we ask you to provide information that will enable us to use the information to keep you informed of our latest products and services after your visit to the Wild Goose Publications website. The personal information that you supply to Wild Goose Publications enables us to personalise and improve your shopping experience. It gives us a greater understanding of you, so that we can recommend products, services and promotions that we feel would be of interest to you. It is completely optional for you to participate. We request information from you when you:
Register on the Wild Goose Publications site;
Subscribe to the newsletter service;
Request more information and;
Purchase goods from us
Our site’s enquiry and register forms ask for your name, email address, and where appropriate other personal information that would be needed to register for or subscribe to our services. In the case of newsletters or mailing lists you will be able to remove your name from these lists at any time.
The information you provide will only be used to support and improve your customer relationship with Wild Goose Publications, and we guarantee that we will never pass on any of your personal information to a third party without your express permission.
Using credit cards on the web is as safe as giving your credit card details over the phone. All Wild Goose Publications partners use secure technology and take the security of financial data very seriously. Visit www.worldpay.com for more information.
When you visit the Wild Goose publications website, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use “cookies” to track your visit. A cookie is a small text file, which is stored within your web browser and identifies your computer to our server. They also enable us to record how often you visit the site and the areas you navigate within it. It functions as your identification card, recording your passwords and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
If you have any questions about our Terms, privacy statement, the practices of this site, or your dealings with this Web site, you can contact our webmaster at webmaster